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Patient Experience Survey
Patient Portal
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Contact
Locations
Blog
Donate
About Us
History
Mission And Values
Board Of Directors
Join Our Team
Services
Primary Care
Pediatrics
Immunization
Podiatry
Nutrition
Dental
Behavioral Health
Pharmacy
Mobile Clinic
Ultrasound
Telehealth
Patients
Patient Information
Insurance And Payment
Patient Experience Survey
Patient Portal
Community Resources
State Treasurer’s Office
Contact
Locations
Blog
Donate
Patient Experience Survey
PATIENT EXPERIENCE SURVEY
SURVEY SOURCE:
Website
Postcard Link
Tablet (Onsite)
Lobby Station (Onsite)
Exam Room (Onsite)
Other
TODAY DATE
DATE OF LAST VISIT
IF YOU DON'T REMEMBER YOUR LAST VISIT PLEASE GIVE AN APPROXIMATE MONTH AND YEAR
LOCATION OF LAST VISIT
LOCATION
ADELANTO CLINIC
ADELANTO DENTAL OFFICE
HEMET CLINIC
NEEDLES CLINIC
LOS ANGELES CLINIC
MOHAVE VALLEY CLINIC
MOBILE CLINIC
WHO WAS YOUR LAST DOCTOR
FIRST NAME
LAST NAME
TSCHC Hours of operation meet your needs
Very Good
Good
Fair
Poor
Very Poor
EASE OF MAKING AN APPOINTMENT ON PHONE
Very Good
Good
Fair
Poor
Very Poor
THE COURTESY OF THE PERSON WHO TOOK YOUR CALL
Very Good
Good
Fair
Poor
Very Poor
AVAILABLE APPOINTMENT TIMES
Very Good
Good
Fair
Poor
Very Poor
OUR ABILITY TO RETURN YOUR CALLS WITHIN 24 HOURS
Very Good
Good
Fair
Poor
Very Poor
TSCHC fees are affordable and will not keep you from returning to our clinic
Very Good
Good
Fair
Poor
Very Poor
Our ability to have you seen by the provider within 20 minutes of your appointment
Very Good
Good
Fair
Poor
Very Poor
Keeping your informed of delays while in the waiting room
Very Good
Good
Fair
Poor
Very Poor
Discharged 15 minutes after doctor's examination
Very Good
Good
Fair
Poor
Very Poor
The overall experience with the length of your visit
Very Good
Good
Fair
Poor
Very Poor
My provider is concerned about me as a person and not just my illness
Very Good
Good
Fair
Poor
Very Poor
Explained things in a way you could understand
Very Good
Good
Fair
Poor
Very Poor
Listened carefully to you
Very Good
Good
Fair
Poor
Very Poor
Respected what you had to say
Very Good
Good
Fair
Poor
Very Poor
Overall experience with provider
Very Good
Good
Fair
Poor
Very Poor
Your willingness to recommend this provider to friends or family
Very Good
Good
Fair
Poor
Very Poor
Front desk was helpful during visit
Very Good
Good
Fair
Poor
Very Poor
The courtesy of the front desk staff
Very Good
Good
Fair
Poor
Very Poor
If you applied for assistance (i.e. you qualified for a program to help pay for your care such as MHLA), was the staff helpful?
Very Good
Good
Fair
Poor
Very Poor
The efficiency of the check-in process
Very Good
Good
Fair
Poor
Very Poor
Courtesy / friendliness of the Nurse / Assistant
Very Good
Good
Fair
Poor
Very Poor
Nurse / Assistant ability to keep you informed of delays once in the waiting room
Very Good
Good
Fair
Poor
Very Poor
Answered all your questions and provided you with adequate instruction
Very Good
Good
Fair
Poor
Very Poor
Ease of getting a referral when needed
Very Good
Good
Fair
Poor
Very Poor
The staff who took care of you worked well together
Very Good
Good
Fair
Poor
Very Poor
Someone from the clinic provided you the necessary tools to maintain health at home
Very Good
Good
Fair
Poor
Very Poor
Care provider's efforts to include you in decisions about your treatment
Very Good
Good
Fair
Poor
Very Poor
Information the care provider gave you about your medication
Very Good
Good
Fair
Poor
Very Poor
Instructions the care provider gave you about follow-up care
Very Good
Good
Fair
Poor
Very Poor
When you arrived, did someone greet you and if so, were they helpful
Very Good
Good
Fair
Poor
Very Poor
Overall experience at TRISTATE
Very Good
Good
Fair
Poor
Very Poor
Your willingness to recommend TRISTATE to friends or family
Very Good
Good
Fair
Poor
Very Poor
How did you hear about us
Internet
Mailers
Outreach Worker
Event
Signs/Billboard
Other
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